Please read the following conditions carefully to request a change of size or item.

 Changes of size, returns and arrangements of guarantees will only be processed through the web via the contact form. 

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 Size change 

  • The deadline for the change of size is 20 days, as an exception, items that have been expressly requested for the customer will not be returned (Customer will have been informed in advance).
  • The item must retain the original packaging and have not been used
  • Size changes are free, will not be charged for handling or handling.
  • The shipping costs are on the part of the customer, paying MxZambrana one of the two ports as an improvement in the quality of the service  (Promotion is not valid for the Canary Islands, Ceuta and Melilla).

 Process 

  • Contact us through the form, tell us its incidence (change of size, error in the article, return ...) and detail the motive as best as possible.
  • Make a package with the item correctly packed along with a copy of the invoice inside.
  • Send the package to the following address (Pol. Ind. La Fuente C / Los Olivos, Nave 11 Mollina - Málaga - 29532 (Spain)).
  • Once we receive the package and check the items will be resent again.
  • In case of payment the amount will be made by the same method of payment.

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 Very important 

  • If the product has been manipulated or deteriorated will be canceled the change of size and sent again assuming the client all shipping costs.
  • The product will not be resent until you receive and verify the package sent by the customer.
  • In case of being a discontinued item or out of stock you can choose another item different paying / paying the price difference.
  • In case of needing a second change of size MxZambrana will not take care of any shipping postage.
  • In case of receiving an item different from the order, contact us as soon as possible and we will indicate the steps to make the change without assuming any expenses for the customer.


Request